Shant Trading Ltd (We) are committed to protecting and respecting your privacy.

This policy ensures that any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our policy and practices regarding your personal data and how we will treat it. “Personal information” means any information that lets us directly identify you, such as your name, address, or email address (the “Information”).

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following information about you:

  • Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    • Technical information, including the Internet protocol (IP) address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • Information about your visit, including URL; products you viewed or searched for; page response times, length of visits to certain pages, page interaction information and any phone number used to call our customer service number.

 

COOKIES

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience .

 

HOW WE USE COLLECTED INFORMATION

We use information collected in the following ways:

  • Information you give to us. We will use this information:
    • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • To provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or your interest.
    • To notify you about changes to our service;
    • To ensure that content from our site is presented in the most effective manner for you.
  • Information we collect about you. We will use this information:
    • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • To process payments and shipping effectively;
    • To allow you to participate in interactive features of our service, when you choose to do so;
    • As part of our efforts to keep our site safe and secure;
    • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

 

DISCLOSURE OF YOUR INFORMATION

We may share your information with selected third parties including: 

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you: delivery, payment, log-in.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.   
  • Analytics and search engine providers that assist us in the improvement and optimisations of our site.
  • If it required by the law.

 

 SECURITY

You have the right under this Privacy Policy, and by law, if You are within the EU.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise your right at any time by contacting us.

If you decide that you no longer want to receive any marketing communications from a third party, you will need to contact the applicable third party. Please note that we are not responsible for the communications or the content of any communications you receive from any such third party.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of our sites. 

ACCESS TO INFORMATION

The General Data Protection Regulation (Act) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.